BrainStorm
In need of urgent help?
This page contains the numbers of helplines in Belgium, Malta, and Norway. You can also find the European Emergency Number. Do not hesitate to seek help, there are so many people who are there for you.
European Emergency Number: 112
112 is your life-saving number! 112 is the European emergency phone number, available everywhere in the EU, free of charge.
Helplines in different countries
1
Belgium
General aid phone number: 112
Tele-onthaal: 106
A helpline who helps you through difficult times. They are available 24/7. Chatting is possible on Wednesday and Sunday from 15 until 23h and other days from 18h until 23H.
Awel: 102
A helpline for children and youths. They are available everyday, except on Sundays and holidays. You can call them between 12H and 22H on Wednesday and Saturday and from 16h until 22h on other days. Chatting is possible everyday from 17H until 22H except on Wednesday and Saturday it is from 16H until 22h
De zelfmoordlijn: 1813
If you or someone you know is struggling with suicidal thoughts, you can reach out to the suidcide helpline. They are available 24/7 on the number 1813. Chatting is also possible starting at 17h.
2
Malta
General aid phone number: 112
Website hotline: https://kellimni.com
Open 24/7
Counsellors and volunteers
Online chat
Supports youths
Crises Resolution Malta
Open 24/7
Counsellors
+356 99339966
Crisis Resolution Malta provides 24/7, free, support by phone.
Everyone in Malta who may need emotional support with anxiety, depression, gambling, self-harm, stress, suicide, trauma & PTSD.
Support line 179
Open 24/7
Counsellors
Dial 179
Supportline 179 is the National Helpline in Malta
Loneliness, child abuse, domestic voilence, suicide ++++
More information here
3
Norway
General aid phone number: 112
Mental Helse Hjelpetelefon: 116 123
(open 24/7)
-All things regarding mental health! No problem is too small
Suicide (call 113 in need of immideate help)
Chat-service: sidetmedord.no
(open 24/7)
Kirkens SOS: 22 40 00 40
(open 24/7)
4
Spain
Llama a la vida
Llama a la vida provides 24-hour emotional support, free of charge and completely confidential.
Tel: 024
Samaritans in Spain offers 24-hour help by telephone or email, confidential for people who are experiencing emotional problems of any kind.
Tel: 900 525 100
Teléfono de la Esperanza
Teléfono de la Esperanza is open 24 hours a day, seven days a week, allowing callers anywhere in Spain to discuss a range of challenges from trauma and suicide to relationship issues.
Tel: 717 003 717
Suicide Hotline
Suicide Hotline provides crisis support to people in Spain who are at risk of suicide.
Tel: 914590050
5
Germany
Emotional support helpline
Provides emotional support to adults who are suffering from loneliness, are in a state of psychological crisis, or thinking about committing suicide.
Tel: 116 123
TelefonSeelsorge
TelefonSeelsorge offers 24-hour emotional support to people in Germany who are in distress or at risk of suicide.
Tel: 0800 111 0 111
Tel: 0800 111 0 222
Nummergegen Kummer (Elterntelefon)
Offers free and anonymous telephone advice throughout Germany. The line is available from Monday to Friday from 9 a.m. to 5 p.m., Tuesday and Thursday until 7 p.m.
Tel: 0800 111 0 550
6
Japan
Childline Japan
Childline Japan is open from 4 pm to 9 pm for all children and young people in Japan who are in distress, in crisis, or at risk of suicide.
Tel: 0120-99-7777
Inochi no Denwa Suicide Hotline
Offers emotional support and assistance to people in Japan who are in distress, in crisis, or at risk of suicide.
Tel: 03-6634-2556
Provides emotional support to people all across Japan who are in distress and may be at risk. It opens 9 am – 11 pm every day.
Tel: 03-5774-0992
あなたのいばしょ Anata no Ibasho (Ibashochat.org)
Offers 24/7 emotional support to people in Japan who are struggling or at risk of suicide.
Chat: https://talkme.jp/chat
7
The Netherlands
Emotional support helpline
Provides emotional support to adults who are suffering from loneliness, are in a state of psychological crisis or thinking about committing suicide.
Tel: 116123
de Luisterlijn
de Luisterlijn offers 24-hour telephone emergency service throughout the Netherlands. When you are in pain or worry about something, they can provide a listening ear, and you can easily tell your story anonymously.
Tel: 0900 0767
113 Zelfmoordpreventie
24-hour anonymous and confidential talk that can help you to share your thoughts if you're in distress or having suicidal thoughts.
Tel: 0900-0113
MIND Korrelatie
MIND Korrelatie provides mental health support to people in the Netherlands. The line is available from 9 am to 9 pm.
Tel: 900 1450
Whatsapp: 06 13 86 38 03
8
Italy
Telefono Azzurro
Provides 24/7, free, compassionate and confidential support by phone and online chat.
Tel: 19696
Telefono Amico Italia
Telefono Amico gives anyone the opportunity to express their suffering anonymously and confidentially.
Tel: (324) 011-7252
Tel: (022) 327-2327
Telefono Amico Cevita
Helpline provided 100% by volunteers. Open 24/7.
Tel: +39 02 99777
Numero Anti Violenza E Stalking
Offers 24/7 free and confidental support and information by phone or chat.
Tel: 1522
9
Poland
Emotional support helpline
Provides emotional support to adults who are suffering from loneliness, are in a state of psychological crisis, or thinking about committing suicide.
Tel: 116123
Olsztynski Telefon Zaufania 'Anonimowy Przyjaciel
provides 24/7 telephone assistance for people experiencing a personal crisis in Poland.
Tel: 89 19288
Tel: 89 527 00 00
Psychicznego
Psychicznego is available 24/7 to people across Poland who need help, conversation, counseling, and psychological support.
Tel: 800 70 2222
Olsztyńskie Stowarzyszenie Pomocy Telefonicze
Is available 24/7 to people across Poland who need help, conversation, counseling, and psychological support.
Tel: 19288
10
Romania
depreHUB helpline
Provides 24/7, free and confidential support by phone. Available for everyone in Romania.
Tel: (037) 445-6420
TelVerde Antisuicid
The Green Anti-Suicide Telephone of the Romanian Suicide Prevention Alliance offers anonymous and confidential emotional support on a voluntary basis to people over the age of 18 with suicidal thoughts and behaviors.
Tel: 0800 801 200
Telefonul Copilului
24/7
Tel: 116111
Agenția Națională pentru Egalitatea de Șanse între Femei și Bărbați Linie Telefonică Non Stop Gratuită
24/7, counselling
Tel: (080) 050-0333
11
Ukraine
Lifeline Ukraine
The service is primarily to provide support for veterans of Ukraine’s Armed Forces, and their family members. But they do not ask any caller about their eligibility to use the service – if you are in need of help, they are here for you.
Tel.: 7333 (open 24/7)
Visit their website
The KonTerra Group Crisis support
Guidance on coping whilst in insecure environments in English, Russian and Ukranian, as well as a guide for managers supporting staff through traumatic events.
Visit their website
Odessa Confidence Telephone Service
OCTS provides mental health support face-to-face or over the phone.
Tel.: 0487 32715 or 0482 226565
(open Monday to Friday: 10:00–08:00, Saturdays and Sundays: 19:00–08:00)
12
Finland
Medical Helpline 116 117
The Medical Helpline is a counselling and guidance service for social welfare and health care.
The Medical Helpline is available 24/7.
Tel: 116 117
Emergencyhub.fi
Emergencyhub.fi is an online service developed by health care professionals to offer help in acute health issues, advice for self-care and guidance for urgent care.